Frequently Asked Questions
How do I get started with services?
We have Walk-In Clinics in most locations. Please call the location nearest you for more information on the clinics availability.
How do I get my medication refilled?
Medication refills can take up to 72 hours to process. It is always good to reach out when you have a week’s supply of medication left.
Do you offer virtual therapy visits?
At this time we do have the ability to do virtual visits. Please call the location nearest you to confirm availability.
What type of insurance do you accept?
Medicare and Medicaid, as well as some private insurances. Please contact a local office for more information.
Thank you for existing. You helped me make a hard transformation during a very stressful period of my life. I don’t know where I would be without this service program. It made me feel welcome, safe, and secure.
Dr. John Carter has been seeing my boys since small children. I love how he includes the parent in last half of sessions, and explains everything as clearly as he can, and stays on top of medication,and side effects.
I contacted family preservation services at an extremely difficult time for my family and I. They have been amazing, from the variety of therapists and flexible hours. Just the overall care and concern has been just what we have needed. The search for therapists is very difficult but I'm so blessed we have found them.
My brother has been a patient here for years now and they have been there for my family in more ways than not. They are great here at this clinic and my family and I are very grateful to the entire staff!